These Terms and Conditions ("Terms") govern the use of services provided by Bongsky Private Limited. By accessing or using any services, software, or products provided by Bongsky Private Limited, you agree to comply with these Terms.
1. Company Information
Company Name: Bongsky Private Limited
Industry: Information Technology & Software Services
Services Offered:
- Web Development
- Software Development
- WHMCS Modules & Plugins
- Payment Gateway Integration
- API Development
- Hosting & Server Management
- SaaS Products
- Website Maintenance
- IT Consulting
- Digital Software Products
2. Definitions
Company / We / Our - Refers to Bongsky Private Limited.
User / Client / Customer - Any individual or organization using Bongsky services.
Services - All services, products, software, APIs, hosting, and digital offerings provided by Bongsky.
Digital Products - Software, scripts, plugins, templates, modules, APIs, and licenses distributed electronically.
3. Service Scope
Bongsky Private Limited provides services including but not limited to:
3.1 Software Development
- Custom web applications
- CRM systems
- SaaS platforms
- WHMCS module development
- API integrations
3.2 Hosting & Server Services
- Website hosting
- Cloud hosting
- VPS management
- Domain management
- Server optimization
3.3 Payment Gateway Integration
- Payment gateway modules
- Custom payment API integrations
- Billing automation
3.4 Digital Software Products
- Software licenses
- Scripts
- Plugins
- Templates
- Automation tools
3.5 Technical Support & Maintenance
- Website maintenance
- Software updates
- Security patches
- System monitoring
4. User Responsibilities
Users agree that they will:
- Provide accurate information
- Use services legally
- Maintain security of login credentials
- Avoid unauthorized system access
- Avoid distributing malware or malicious code
- Follow all applicable laws and regulations
Violation of these responsibilities may result in service suspension.
5. Payment Terms
5.1 Payment Requirement
All services require advance payment unless otherwise specified.
5.2 Accepted Payment Methods
- Payment gateways
- Bank transfer
- Online payment systems
- Authorized payment providers
5.3 Late Payments
Failure to pay may result in:
- Service suspension
- Service termination
- Late fees or penalties
5.4 Pricing Changes
Bongsky reserves the right to update pricing at any time without prior notice.
6. Refund Policy
Non-refundable Services
The following services are generally non-refundable:
- Custom development projects
- Software licenses
- Digital downloads
- Setup fees
- Integration services
- Consultation services
Refund decisions remain at the sole discretion of Bongsky Private Limited.
7. Intellectual Property
All intellectual property including:
- Software code
- Documentation
- Design assets
- Branding
- Technical solutions
remain the property of Bongsky Private Limited unless explicitly transferred through written agreement.
Clients receive usage rights, not ownership of source code unless specified.
8. Software Licensing
Software products may require license activation.
License types may include:
- Single domain license
- Multi-domain license
- Lifetime license
- Subscription license
License validation may involve:
- Remote license verification
- Domain/IP verification
- API authentication
Unauthorized redistribution, modification, or reverse engineering is strictly prohibited.
9. Service Level Agreement (SLA)
Bongsky aims to maintain high service availability.
Service Availability Target
Hosting uptime target: 99.9% uptime
Scheduled Maintenance
Scheduled maintenance may occur for:
- Security updates
- System upgrades
- Infrastructure improvements
Maintenance windows may cause temporary service interruptions.
SLA Limitations
Uptime guarantees exclude downtime caused by:
- Force majeure events
- Internet infrastructure failures
- Client-side misconfigurations
- Third-party services
10. Acceptable Use Policy (AUP)
Users must not use Bongsky services for illegal or harmful activities.
Prohibited activities include:
- Hosting malware
- Phishing websites
- Fraudulent activities
- Spam distribution
- Cryptocurrency mining without permission
- Botnet activity
- Unauthorized data collection
Violation may lead to immediate account suspension.
11. Hosting Abuse Policy
Hosting services must not be used for:
- Illegal file distribution
- Pirated software hosting
- Adult content where prohibited by law
- Copyright infringement
- Mass spam servers
If abuse is detected:
- Warning may be issued
- Temporary suspension may occur
- Permanent termination may be applied
12. License Enforcement Terms
Bongsky may enforce licensing through:
- License server validation
- Domain validation
- Periodic license checks
If license misuse is detected:
- License may be revoked
- Software may be disabled
- Legal action may be pursued if necessary
13. Chargeback Protection Policy
Clients agree not to initiate payment chargebacks without contacting Bongsky support.
If a fraudulent chargeback is filed:
- Account may be suspended
- All licenses may be revoked
- Additional recovery fees may apply
- Client may be blacklisted from future services
14. AI / API Usage Terms
Some Bongsky services may provide AI tools or APIs.
Users agree that they will not:
- Abuse API requests
- Attempt to reverse engineer AI systems
- Generate illegal content
- Overload systems with automated traffic
API usage may be subject to:
- Rate limits
- Usage monitoring
- Access revocation
15. Third-Party Services
Bongsky services may integrate with third-party providers such as:
- Payment gateways
- Cloud services
- External APIs
- Software platforms
Bongsky is not responsible for failures or issues caused by third-party services.
16. Limitation of Liability
Bongsky Private Limited shall not be liable for:
- Data loss
- Business losses
- Indirect damages
- Financial damages
- Downtime caused by external systems
Use of services is at the user's own risk.
17. Confidentiality
All project information and client data will be handled with confidentiality and will not be shared without authorization unless required by law.
18. Termination of Services
Bongsky reserves the right to terminate services if:
- Terms are violated
- Payments are overdue
- Fraudulent activities occur
- Hosting abuse is detected
Termination may occur without prior notice in severe cases.
19. Modifications to Terms
These Terms may be updated at any time. Continued use of services indicates acceptance of updated Terms.
20. Governing Law
These Terms are governed by the laws of India.
Any disputes shall fall under the jurisdiction of Indian courts.
