Introduction
Bongsky Private Limited ("Company", "we", "our", or "us") respects your privacy and is committed to protecting the personal data of users who access our website, products, and services.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services.
By using our services, you agree to the collection and use of information in accordance with this policy.
1. Company Information
Company Name: Bongsky Private Limited
Industry: Information Technology Services
Services: Web Development, Software Development, Hosting, Payment Gateway Integration, WHMCS Modules, APIs, and Digital Software Products.
2. Information We Collect
2.1 Personal Information
- Full name
- Email address
- Phone number
- Billing address
- Company name
- Payment details
- Account login information
2.2 Technical Information
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Access times
- Referring URLs
2.3 Service Usage Information
- Hosting usage
- API requests
- Software license validation
- Support tickets
- Account activity logs
3. How We Use Your Information
We use collected information for the following purposes:
- To provide and maintain our services
- To process payments and invoices
- To manage customer accounts
- To provide technical support
- To improve our products and services
- To detect fraud and prevent abuse
- To comply with legal obligations
We do not sell personal data to third parties.
4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), our legal basis for collecting and using personal data includes:
- Contractual necessity - providing services
- Legal compliance
- Legitimate business interests
- User consent where required
5. Data Sharing and Disclosure
We may share information with trusted third parties including:
- Payment Providers: To process transactions
- Hosting Providers: To operate infrastructure
- Software Platforms: Such as billing systems or API services
- Legal Authorities: If required by law or to protect legal rights
All third parties are required to protect your data.
6. Data Retention
We retain personal information only as long as necessary for:
- Service delivery
- Legal obligations
- Accounting and tax requirements
- Security and fraud prevention
After this period, data may be securely deleted or anonymized.
7. Data Security
We implement reasonable security measures including:
- Secure servers
- Encrypted communication (HTTPS)
- Access control systems
- Regular security monitoring
However, no method of transmission over the internet is completely secure.
8. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyze user behavior
- Remember user preferences
Users may disable cookies through browser settings, but some features may not function properly.
9. Your Data Protection Rights
- Right to Access: Request access to your personal data
- Right to Correction: Request correction of inaccurate information
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Request restriction of data processing
- Right to Data Portability: Request transfer of your data
- Right to Withdraw Consent: Withdraw consent where processing is based on consent
To exercise these rights, contact us at [email protected]
10. International Data Transfers
Your information may be transferred and stored on servers located outside your country.
We ensure appropriate safeguards are implemented to protect your data during international transfers.
11. Children's Privacy
Our services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.
12. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those external websites.
Users are encouraged to review their privacy policies.
13. Compliance with Indian IT Laws
Bongsky Private Limited complies with applicable provisions of:
- Information Technology Act, 2000
- Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
Sensitive personal information is handled with appropriate security measures.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Updated policies will be posted on our website with a revised "Last Updated" date.
Continued use of services indicates acceptance of the updated policy.
